Shipping Policy

Last Updated: 25/09/2026

At CARTFILLER ECOM PRIVATE LIMITED, we aim to deliver your electronics, gadgets, accessories, and related products safely, securely, and within the estimated delivery timeframe.

This Shipping Policy explains how orders are processed, shipped, tracked, and delivered when you purchase from our website.

Shipping Coverage

We currently deliver products across India, subject to courier serviceability.

Orders are shipped to the delivery address provided by the customer during checkout.

Please ensure that your shipping details are complete and accurate to avoid delays, failed deliveries, or additional charges.

Order Processing Time

Orders are generally processed within 1–2 business days after successful payment confirmation.
Orders placed on Sundays or public holidays will usually be processed on the next working day.
Processing may take longer during:
- Festive seasons
- Promotional campaigns
- High-demand periods
- Product launches
- Unexpected operational delays

Once an order has been processed and dispatched, tracking information will be shared where available.

Delivery Timeline

Estimated delivery time for standard orders is generally:

3–7 business days, depending on the delivery location, product availability, and courier serviceability.

Delivery timelines may vary due to:

Remote or rural delivery locations
Weather conditions
Public holidays
Natural disasters
Government restrictions
Courier delays
Transportation disruptions
Operational issues beyond our reasonable control

The estimated delivery date is indicative and may not always be guaranteed.

Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is placed.
Free shipping offers, promotional shipping discounts, or minimum-order benefits may be offered from time to time and will be mentioned on our website where applicable.
Additional delivery charges may apply for certain remote or difficult-to-service locations.

Any applicable shipping charge will normally be communicated before payment is completed.

Packaging and Handling

We take reasonable care to ensure that electronic products are securely packaged before dispatch.

Products may include:

Mobile accessories
Computer accessories
Audio products
Smart devices
Electronic gadgets
Home electronics
Cables and chargers
Peripherals
Other technology products

Suitable protective packaging may be used depending on the nature, size, and value of the product to reduce the risk of transit damage.

Delivery Partners

We work with third-party courier and logistics providers for the delivery of customer orders.

The courier partner assigned to an order may depend on:

Delivery PIN code
Product size and weight
Courier availability
Delivery location
Serviceability
Operational requirements

Delivery services are provided by independent third-party logistics providers, and certain delivery timelines may therefore depend on their operations.

Order Tracking

Once your order has been dispatched, tracking information may be shared through:

Email
SMS
Order account page
Other available communication channels

Tracking details may include a tracking number, AWB number, or courier tracking link.

Please allow some time after dispatch for tracking information to become active in the courier provider’s system.

Delayed Deliveries

While we make reasonable efforts to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control.

If your order is delayed beyond the expected delivery timeframe, please contact our customer support team with your:

Order ID
Registered name
Registered phone number
Delivery details

Our team will check the shipment status and assist you with available information.

Incorrect Address or Contact Details

Customers are responsible for providing accurate and complete delivery information, including:

Full delivery address
PIN code
Contact number
Recipient name
Landmark, where required

CARTFILLER ECOM PRIVATE LIMITED may not be responsible for delays, unsuccessful deliveries, or additional costs resulting from:

Incorrect address details
Incomplete address details
Incorrect PIN code
Invalid phone number
Customer unavailability
Refusal to accept delivery
Failure to respond to courier communication

Customers should review their delivery details carefully before confirming an order.

Failed Delivery Attempts

Courier partners may make one or more delivery attempts depending on their delivery policy.

If delivery is unsuccessful because the customer:

Is unavailable
Cannot be contacted
Provides an incorrect address
Refuses the shipment
Fails to provide required delivery confirmation

the shipment may be returned to us.

If an order is returned due to unsuccessful delivery attempts, additional shipping charges may apply if the customer requests re-dispatch.

Damaged Shipments

If the package appears visibly damaged, opened, crushed, or tampered with at the time of delivery, we recommend that you:

Check the condition of the package before accepting it where possible.
Take clear photographs of the outer packaging.
Record an unboxing video where possible.
Check the product and accessories immediately after opening.
Contact us within 48 hours of delivery if any damage, missing items, or incorrect products are found.

Please provide:

Order ID
Photographs
Unboxing video, where available
Description of the issue

Claims submitted after the applicable reporting period may be subject to additional verification and may not always qualify for resolution.

Missing or Incorrect Products

If you receive:

The wrong product
An incomplete order
Missing accessories
Missing components

please notify us within 48 hours of delivery.

Our team will review the order details and supporting evidence and provide an appropriate resolution in accordance with our Refund and Returns Policy.

Delivery Confirmation

An order may be considered successfully delivered once the courier partner marks the shipment as delivered to:

The customer
An authorised recipient
A family member
Security personnel
Reception staff
Another person available at the delivery location, where permitted

If your tracking status shows “Delivered” but you have not received the package, contact us as soon as possible so that the delivery can be investigated with the courier partner.

Order Changes After Dispatch

Once an order has been dispatched, we may not be able to:

Change the delivery address
Change the delivery PIN code
Change the recipient
Modify the products in the order
Cancel the shipment

Any change request after dispatch will depend on courier availability and operational feasibility.

Contact Information

For questions regarding shipping, tracking, delivery delays, damaged shipments, or other delivery-related matters, please contact:

CARTFILLER ECOM PRIVATE LIMITED

Email: info@cartfillerelectronics.com

Phone: +91 9887473209

Address: First Floor, Property No. 55, Block and Pocket A-1, Rohini Sector 6, New Delhi, North West Delhi, Delhi – 110085, India